Create a House Account Ticket in Hospitality

Description: A House Account is a method that allows someone to pay you later for something purchased now. Learn how to create a House Account ticket below. 

For more information on creating House Accounts, see Tender Type Configuration (House Accounts). 

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First, add a balance to a customer’s House Account. To do so, create a ticket like normal but make sure a customer has been added to the ticket (this is done to prevent an error message from showing when pressing the House Account tender.)

• A: Add menu items to a ticket like you normally would.
• B: Click on the customer database to add a customer to the ticket.
  • B1: You’ll know a customer has been added to a ticket when their name appears in the table name area.
• C: This is the balance we are adding to the customer’s House Account.
• D: Press Pay to move on to the Tender Selection screen.

At the pay screen, you see the following:

• A: The system adds the balance due to the customer’s House Account.
• B: Press the House Account tender button to close the ticket.

Below is an example of a receipt. C, below, displays the House Account as payment.