Payment Options in Hospitality

Description: Once all items have been added to a ticket and the customer is ready to pay, you have many options to choose from when utilizing the Hospitality POS system.

• Fast Pay
• Tender Types

For more information on how to create an order, see Beginning a Transaction.

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Fast Pay

Certain jobs, such as bartenders, have the option of allowing Fast Pay which is designed for fast cash transactions and is typically employed in fast-paced bars and coffee establishments. Fast Pay automatically assumes the payment is cash and instantly displays amounts at the bottom. These quick payment options will include exact change and the closest amount paid in singles, fives, tens, etc. Selecting one of these options will finalize the transaction and display the change due.

To configure a job to have Fast Pay, turn on the option for Fast Pay under Manager > Jobs. 

Note: The Fast Pay option only shows on initial ticket creations. Once the ticket is committed, you will see the normal options on the bottom left.

Alternatively, you can select Pay at the bottom of the ticket to access the available list of tender types.

Tender Types

When completing a transaction, you will be prompted to select the Tender being used. The options available are:

• Cash: Use the on-screen keypad to enter the bill denomination and select Cash.
• Credit: Touch the Credit button to access the credit screen.
  • Swipe or manually enter the credit card information.
  • Enter the amount due, not including tip (pre-authorization).
  • Print the receipt for the customer to sign and add the tip.
  • Once complete, finalize the payment.
• Debit: Any attempts to run as Debit will actually run the card as Credit, so the process is the same as running the transaction as Credit.
• Check: Enter the amount of the ticket and then touch Check.
  • If the check amount is greater than the total ticket with tip, select All Remaining.
  • If you reduce the tip amount, you will see the amount of change due automatically adjust.
  • The remaining dollar amount will show as change.
  • Once complete, finalize the payment.
• Gift Certificate: Enter the amount of the gift certificate as the Tendered Amount.
  • Touch Gift Certificate.
  • The change due to the customer is automatically applied.
  • Once complete, finalize the payment.
• Shift4 Gift Cards: Run the same as credit.
• Custom Tender Types: These can be adjusted under Advanced Settings.

Credit Card Transactions

If Credit is selected, the system will prompt you to enter a credit card number. Swipe the card, or if necessary, the credit card number can be manually inputted using the keyboard.

Voice Authorization: Allows you to enter transactions taken while offline. The credit card information can be inputted using the keyboard, and you will be prompted to enter the Authorization Code using the onscreen keyboard to complete the transaction.