Generate Echo Reports in Lighthouse

Description: View, download, and print reports within Lighthouse Business Manager. You can also check your processing statements and batches from any computer.

Important: Recommended browsers for Lighthouse are Google Chrome, Safari, and Mozilla Firefox.

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1. Go to Harbortouch Online and enter the username and password that was sent in the Welcome Email (you can also find this in the Call Logs for the account).

2. Click on Reports & Statements on the left side of the screen, then choose Echo Reports.

3. Select the desired report and set the date & time parameters, then click Generate on the left of the screen.
   • If you would like to export or print any reports, select Download (for Excel, PDF, or CSV File) or Print on the right of the screen.

Internal:
If you do not have a Lighthouse account setup, use the Support Email Template, and the Echo Team will reach out to you when the issue is resolved. (The actual template for this can be found on the Echo Google Drive).