List View Options in Hospitality

Description: List View is one of the screens available to use in the Hospitality software to transfer tickets, combine tickets, and print ticket data without opening the ticket. The List View also has the ability to mass pay several tickets using cash as well as assigning tips to multiple tickets. 

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List View Screen

On the List View screen, there are 5 different ways a ticket can be sorted on this screen. They are listed on the left side of the screen. The sort options are as followed:

• Customer: Sorting by Customer sorts the Customer attached from A to Z and then the Table Name by A to Z. Any customers attached to tickets are sorted before non-customer tickets. 
• Ordered: Sorting by Ordered sorts the tickets by when they were ordered.
• User: Sorting by User sorts the tickets by the employees associated with the tickets.
• Time Left: Sorting by Time Left sorts the ticket by the time left configured in Manger > Sections.
• Amount: Sorting by Amount sorts the ticket by the balance of the ticket. 

List View Options

Below is each function of the List View and how it works.

• Open Ticket - This button opens the last ticket that was highlighted. It is the same ticket as the preview on the right.
• Pay with Cash - This button pays any tickets highlighted with cash. Please note the description under the tender reports shows mass pay as a description for the cash payment.
• Assign Tips - This button brings you to a new window to apply tips for any ticket(s) that are highlighted and need a tip. The new window lists all tickets on the left with a preview in the middle. Enter the tip amount on the right and select Enter Tip in the middle to add it to the ticket. Once you are done, click Done.

• Transfer To Me - This button allows you to transfer any ticket(s) highlighted to the user currently logged in.
• Transfer To… This button allows you to transfer any ticket(s) highlighted to another user. A new window appears with all users logged in at the current moment. 
• Print Delivery Info - This button allows you to print the Address for the customer associated with the order of the ticket highlighted. Pressing this button also produces a Guest Check for the said ticket.
• Print Guest Check - This button allows you to print the Guest Check of the ticket that is highlighted. If multiple tickets are selected, it prints all tickets. 
• Combine Tickets - This button allows you to combine two or more tickets into one ticket. The last ticket selected is the ticket name it uses.
  Note: If you reopen the original ticket number of the tickets that were combined into one, they display the total of the ticket, but no items are associated in the Manger > Ticket area.
• Select All - This button highlights all tickets that are viewable at the current time. 
• Clear Selection - This button deselects any tickets that were previously highlighted.