Shift4 Customer Hub 2026w31 Release Plan
Internal Only:
Dine Receipts
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Digital Receipt SMS Link Fix: Resolves an issue where Digital Receipts v2 was sending a PDF attachment via SMS instead of a link to the branded receipt page, ensuring guests now receive a clean, clickable link to view their receipt.
Multi-Location Management
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Menu Set: Item Search: Users can now search for items by name directly within the Menu Set screen. Search begins from the first character entered and supports alphanumeric characters, special characters, and spaces, making it faster to find and manage menu items.
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Ticket Printer Template: Show Linked Parent Item on Routed Tickets: The Ticket Printer Template now includes the previously missing "Show Linked Parent Item on Routed Tickets" attribute, enabling merchants to configure whether linked parent item information appears on routed ticket printouts.
User Experience Improvements
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Real-Time System Visibility: Users can now monitor Shift4 system health directly via the login page and the Support menu.
- A new System Status link will take users to the Shift4 Status page.
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Enhanced Information Access: We’ve added helpful banners and links to guide users through monthly statement timing and FAQ resources.
Internal Only:
Monthly Statements
Consolidated Monthly Statements: Following the US launch, Consolidated Monthly Statements are now available to non-Dine merchants in Canada and Europe. Multiple MIDs can be grouped by region, brand, or subsidiary into a single unified monthly statement with a clean new layout, available to download in both PDF and Excel formats. Single-location statements are also now available in Excel format for easier reporting.
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