Description: Review the types of discounts that can be set up in the QSR & Delivery software and how to use them below.
For more information on the different discounts, check out the Setup Discount Types & Examples article.
Discount Manager Overview
Add or Edit Discounts
The QSR Discount Manager is a robust tool for creating specialized discounts with conditions that most pizza and delivery operations need.
To access:
- Log in to the POS system.
- Select Admin > Discounts Manager from the main screen.
On the Discounts Manager screen, you can create (add) or edit both Discounts and Discount Groups by selecting the options on the left of the screen.
Add a Discount
- Select the Discounts tab.
- Select Add Discounts on the left side of the screen.
- Fill in the appropriate fields.
- Save the newly created discount.
Edit a Discount
- Log into the POS system.
- Select Admin > Discounts Manager from the main screen.
- Select the Discounts tab.
- Highlight the appropriate discount on the right.
- Select Edit Discounts.
- Make the appropriate changes.
- Press Update to commit the changes.
Discount Menu Fields
Name: Name of discount that displays.
Description: Optional alternate detailed description of the discount.
Discount Type: Determines the method of discount used.
- Amount: Will subtract X amount from the total when applied
- Percentage: Removes X% from the check total
- Note the format: 1 = 100%, .5 = 50%, .05 = 5%
- Target Price: Will reprice the total to match the target price before tax.
Maximum Discount: Allows you to set the highest amount that can be subtracted from the total using this discount. If the discount given is greater than the maximum discount, it does not appear as a valid discount for the order.
Min. Check SubTotal: Sets the $ amount that the subtotal must reach in order for the discount to be valid. Useful for “Spend $10, get $X off” type discounts.
Available Service Types: Discounts can be restricted to only be active for certain service types. Clicking on the field opens up the following menu that allows you to customize which are active and disabled.
Use Date Range/Time Range and Valid For Week Days: These options allow you to specify the visibility of timed discounts. If a discount exists in the POS but is not in the pre-configured time/date range, it does not appear as a valid discount.
Other Options: Color of the buttons can be customized; other discounts can be disabled while this is active, or make it so only one can appear per check; tax can be removed from the discount, and it can be disabled entirely at the bottom of the list of settings.
- Button Back Color/Name Text Color/Desc Text Color: Opens pop-ups to allow you to alter the formatting of a discount button.
- Allow Other Discounts: If NOT checked, the discount will not be available if another discount is already being used and will not allow other discounts to be selected if chosen.
- One Per Check: If checked, this restricts the use of this discount to once per check, but other discounts can still be applied.
- Taxable: If checked, the tax is calculated AFTER the discount is applied.
- Active: If NOT checked, the discount will not be available for use.
Group Configuration: This is a crucial part of creating any discount in QSR. The software allows you to create discounts that require certain menu items to be on the ticket in order for them to be valid. In the # Needed field, the number of items needed for the discount to apply is entered.
Properly using groups allows you to create discounts such as “Buy 2 for the price of 1”, “2 Subs, 2 Sodas, 2 chips for $X.XX”, and so on. The discount shown above requires 4 fries of any kind, 4 small drinks of any kind, and 4 burgers of any kind to be valid. The key to making these work properly is knowing how to create and edit groups.
Add or Edit Groups
Discounts in the software are also known as “bundle discounts.” For example, "Get a large 1-topping pizza, 1 medium cheese pizza, and a 2-liter soda for $X." In addition to having these types of discounts, you also have a percentage discount and a new subtotal amount type discount. All three are covered below.
Groups allow a bundle discount to work. You need to meet discount criteria by ordering a set number of items from each group. Sticking with the example above, “large 1-topping, 1 medium cheese, and a 2-liter soda” means you need one item from three different groups before being eligible for this discount.
Groups are used to combine similar items that can be exchanged to complete a discount. The group contains every possible item that could be used in that discount.
- Log in to the POS system.
- Select Admin > Discounts Manager from the main screen.
Selecting the Groups tab allows you to Add, Edit, Delete, or Copy groups in the system.
Add a Group
- Select the Groups tab.
- Select Add Group on the left side of the screen.
- Fill in the appropriate fields.
- Save the newly created group discount.
Edit a Group
- Log in to the POS system.
- Select Admin > Discounts Manager from the main screen.
- Select the Groups tab.
- Highlight the appropriate group discount on the right.
- Select Edit Group.
- Make the appropriate changes.
- Press Update to commit the changes.
If a discount is required for all french fries, there should be a group with each french fry item on the menu checked.
If the customer wants a discount for any item (such as $5 on an order over $25), a group with ALL menu items needs to be made and applied to the discount.
For a discount where a group with all items is required, the group does not automatically update when new items are needed.
Group Fields
- Name: Name of the group that displays.
- Description: Optional alternate detailed description of the group.
- Select the items to place in this group by placing a checkmark in the grid section on the right side of the screen. You can also choose Select All if every item should be a part of this group discount. The first row in the spreadsheet allows you to filter your list.
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