Edit a Check in QSR & Delivery

Description: Edit a check or ticket that has been opened on the current business date in QSR & Delivery to easily correct orders if they are entered incorrectly before they are closed out or processed.

For information on canceling orders, visit the Check Cancellation article.

---

1. From the main order screen, press the blue Checks button on the right side of the screen to access the current business day’s checks.
   
2. Once the ticket is located, select the right side of the ticket to open the Ticket Details. This brings you directly to the Pay Screen for that ticket. 
   
3. Select the Edit Check button at the top of the screen.
   
4. This takes you to the Order Entry screen with the current items on the check. Add new items to the check or make other changes, such as discounts, comments, etc.
   
5. Once the check is sufficiently edited, select Pay or Send. This performs one of the two following functions:
   • Pay: Prompts you for the Service Type to resend the check. Changes print at the designated locations and save the changes.
   • Send: Navigates you to the Pay screen, where you can make a payment on a check.